This Privacy Policy explains how Chatblink collects, uses, and discloses your personal information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Account Information: Username, email address, password (hashed and securely stored)
- Profile Information: Display name, profile picture, bio, interests
- Chat Logs: Messages sent and received through our platform
- Location Information: (if enabled by you) General location information to find nearby users
- Technical Information:
- Device Information: Device type, operating system, browser type, IP address
- Usage Data: Information about how you use our services, such as the features you access and the time spent on the platform
2. How We Use Your Information
We may use your information for the following purposes:
- Providing and Improving Our Services: To deliver and maintain the functionality of our platform, including chat services, user profiles, and other features.
- Personalization: To tailor your experience on our platform, such as by recommending relevant connections or features.
- Communication: To send you service-related communications, such as updates, notifications, and support messages.
- Customer Support: To respond to your inquiries and resolve any issues you may encounter.
- Security and Safety: To detect and prevent fraud, abuse, and other security threats.
- Compliance: To comply with legal and regulatory obligations.
3. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party companies that provide services to us, such as hosting, data analysis, and customer support.
- Business Partners: Other companies with whom we collaborate to offer joint services or promotions (only with your consent).
- Legal Authorities: To comply with legal requests, such as subpoenas or court orders.
- As Required by Law: To protect and defend our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your usage of our services. You can manage your cookie preferences through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.
8. Your Rights
You may have certain rights regarding your personal data, such as the right to access, correct, or delete your data. To exercise these rights, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.